BitTrex Responds to Complaints About Disabled Accounts

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28 Responses

  1. dani says:

    and my account still disabled till now with out any response, this company should follow the low, is their away we can report them or file a case against them
    we need or many back

  2. fukbittrexx says:

    My account with more than 13000$ is disabled and they just say “it’s under review” about 8 days is past and this site is not response. and fork 25 october is near..why bittrex in this days locked these account…it’s clear..they will not support bitcoingold yet and if they dont support it on 25 october they can use our coin to give BTG in other wallet and exchanges….yes more than 1000 account is disabled yet and if each person just have one bitcoin ( i have more than 4 bitcoin) then it will be 1000 BTC and they give 1000 BTG with our money for free and BTG is about 1400$ now…so they give 1,400,000$ !!! yes with our money they give this money for free and not any response …… bittrex is rubber … take out your money before they disable you……

    • mugi says:

      any update?

      • fukbittrexx says:

        no they are not responeeeeeee….. more than 2 month is past… they gave BTG to disabled account but can’t withdraw or trading….. with no clear reason more than 1000 acoount is disabled it’s about 2000 bitcoin with this users and is about 22 million dollar is blocked more than 2 months !!!!

  3. Ich says:

    Also more then 5 days my funds are locked, verification is sucessfull, support dont answer

  4. milad says:

    My account has been disabled since 12 days ago and no response to my ticket yet. They don’t answer or questions in their slack.

  5. Andr says:

    To owners of accounts disabled
    Join this group
    https://www.facebook.com/groups/366201860503420
    Let’s do something for our calculations

  6. Rocco says:

    I called them last Tuesday finally got through support team answered said Thursday our account will be enabled I though he meant thursday of last week the 19 but looks like he meant this Thursday in two days be exactly 2weeks we got disabled on oct 12th make sense two weeks

  7. Mirza says:

    My account with 10000 dollar is disabled for 3weeks! I dont know what can i do 🙁
    They Just reply to my tickets “we r reviewing ur account”!

  8. Nikko says:

    Have you guys been able to enable your accounts yet ? Just curious how long it took for you ?
    Mine got disabled week ago.

  9. Steve says:

    6 weeks locked out – only auto responders, no human interaction with their clients. Bad Bad Bad

  10. edrian gavino says:

    I feel bad they suddenly disabled my account 10,000 USD!!!!

  11. Nadeem says:

    My account is also disabled since 4 week despite submission of all required documents…. what happened to them?

  12. ar.s says:

    What we should to get our account enabled?

  13. Anil says:

    Dear my bittrex account is disable since 5 months and there is no action for my tickets
    plz hepl me.

  14. No reply from twitter team also and really frustrating I been following with the bittrex support team from last 30 days to activate my id send all detail 10 times but no solution. My ticket number #470303

  15. Shivam says:

    Mine account is disabled and i submitted the documents, they verified my account and said your querry is solved but my account is still disabled. I have safex coins stuck in my wallet. Please tell somebody what to do?

  16. John McDaniel says:

    Everyone on BITTREX with frozen funds needs to immediately do the following: File complaints with SEC, FTC, you state Attorney Generals Office , and the Nevada state Attorney General. They all have websites, and it’s free and fairly quick to do. Everyone with frozen accounts needs to do thid ASAP!!!!

  17. caleb says:

    account disabled since November… no human replies or updates…..

  18. Philip says:

    I have a ticket open for two months I got twice a reply but no solution yet. The Enhanced my account what is great but when it is still locked I can’t do anything. Up till today no support and no phone number to call. And my cions at 6500 USD are lost in space…….
    Bittrex WAKE UP!!!

  19. Fabio says:

    How many days, months, years I have to wait for my account to return!? is someone whose account has been enabled

  20. Terry Calhoun says:

    Same complaint here. My account was disabled 22 days ago when i was verified for upgraded account. No response at all from support.

  21. Irfan says:

    My account is disabled 2 months ago. They are not responding via email. Do someone has their phone number please?

  22. ruby says:

    5 month later s and 60 support requests with automated responses and still unable to withdraw my money. Losing money every day. I have enhanced verification, but I am not getting emails, although I receive support automated emails. Requested email change, sent all documentation. Still no email to withdraw my cash. As far as I am concerned Bittrex must be investigated as a financial scam. I have filed complaint with Nevada and Florida State Attorneys.

  23. ruby says:

    I have now filed a complaint with SEC> Thank you.

  24. Kyle Ambrose says:

    I have also filed complaint on SEC. I’m experiencing same problem, have been locked out of my account for about 3 weeks.

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